Interpersonal skills
Inter : Between 2 or more
Personal : involving persons
Interpersonal skills are those which help establishing good relationship with other persons. It can be achieved by different medium such as verbal or non-verbal communication.
Benefits of having good interpersonal skills:
1. Better relationship of different concerns (professional or personal)
2. Help with building a better career.
3. Helps working in groups and as a team.
There are different factors which affect interpersonal interactions:
1. How much attentive you are: For instance you should not be distracted and other external factors should be minimised.
2. Listening skills
3. Time factors
4. Emotional factors
5. ...
Networking Skills
To have good networking skills allows you to create good relationship with many people. There are different behavioral and social aspects that determine how good your networking skills are. There are different ways one can achieve such abilities. For example, one should try being open, prepared, grateful among others, to be able to develop a good networking skill in general.
Assertiveness
There are 3 mains levels of assertiveness:
1: Passive: One where the person concerned is less prone to face problems and raise a voice.
2: Aggressive: One who tends to be dominant and self-centered. (technically the opposite of passive)
3. Assertive: One who listens/understand others as well as himself. Raises voice for himself and listens to voices being raised against him.
Conflict management.
5 main ways of tackling interpersonal conflicts
1. Avoiding: A passive way of avoiding a conflict. Basically stepping-aside and letting go the way they are going.
2. Accommodating: Unassertive approach to solving conflict. However it's a fully co-operative approach to solve the problem. The one accommodating must step aside his ego when engaging in such conflict resolution strategy and give priority to his counterpart.
3. Competing: Completely uncooperative but assertive approach of solving conflict. (The better wins)
4. Compromising: This approach is partly assertive and slightly cooperative. It involves making a decision where both parties agree on a decision that partly satisfies both of them!
5. Collaborating: This one which is highly assertive and cooperative. Consist of making a decision after listening and understanding each other and working out their differences. In this case both parties and mostly satisfied after resolving the conflict!
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